Please please please read all the shop policies before you buy, they may just answer the question you hadn't thought to ask!
All the cycles we sell are pre used, preloved and of different ages and conditions.
We try to make the explanations and photographs as clear as possible so if you are unsure please contact us to ask questions, we're here to help.
If you are after a bike in as new condition, we don't sell them so please dont be dissapointed if that isn't what you receive!
We go to great lengths to clarify the provinence of the bikes we sell, none are 'fake' but many are recreations of past Tour De France bikes.
Very few are factory specification and most are significantly improved so again please be clear before you buy.
Any bikes that claim to be from the upcoming Lance Armstrong movie were purchased direct from the production company and used in filming although we can't guarantee they will make the final cut!
Our preference is always that you collect you purchase in person from our premises near Portsmouth so we can show you around your bike and ensure your complete satisfaction.
Please contact us for a quote for delivery to the rest of the world of if you wish to use your own courier
We are sure your purchase will meet the highest of expectations however if you are not entirely satisfied with your purchase, we're here to help so please contact us.
You have 14 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging and needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned
item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within 14 days, depending on your card issuer's policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
CYCLE SHOP POLICIES and FAQ'S
All our bikes are individually measured
For international uniformity we measure as follows
A = Downtube from Crank centre to top of tube
C = Top tube from centre to centre